Last Updated: April 2, 2026

Educert Global ("Company", "We", "Us", or "Our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, advertisements, forms, and services.

By using our services, submitting your information, or engaging with our advertisements, you agree to the practices described in this Privacy Policy.

1. Scope of Policy

This policy applies to all users who:

• Visit our website
• Submit lead forms (including Meta/Facebook ads and website forms)
• Contact us via WhatsApp or other messaging platforms
• Register as students
• Make payments
• Subscribe to email communications
• Apply for internships or job assistance

2. Information We Collect

2.1 Personal Data

We may collect:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Address and location details
• Educational qualifications
• Career interests, resumes, or job-related information

2.2 Lead & Marketing Data

When you submit forms through advertisements (e.g., Meta/Facebook lead ads) or our website, we may collect:

• Contact details
• Course preferences
• Interaction and engagement data

2.3 Payment Information

When you make payments, your payment details are processed securely through third-party payment gateways. We do not store full payment card details.

2.4 Automatically Collected Data

We may collect:

• IP address
• Device and browser information
• Website usage behavior
• Cookies and tracking data

2.5 Cookies & Tracking Technologies

We use cookies and tracking tools (such as analytics and advertising pixels) to:

• Measure ad performance
• Track conversions
• Improve user experience
• You can manage cookie preferences through your browser settings.

3. Purpose of Data Collection

We use your data to:

• Respond to inquiries and generate leads
• Provide course details and counseling
• Process student registrations and enrollments
• Facilitate payments and confirmations
• Communicate via WhatsApp, phone, SMS, or email
• Send marketing and promotional messages (with your consent)
• Provide internship and job assistance
• Improve marketing campaigns and website performance
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Your consent (forms, WhatsApp opt-in, marketing)
• Contractual necessity (course enrollment, services)
• Legal obligations
• Legitimate business interests (marketing, analytics)

5. Communication & Marketing

By submitting your contact details, you consent to being contacted via:

• Phone calls
• SMS
• Email
• WhatsApp messages

You may receive updates, offers, and service-related communications.

You can opt out at any time by:

• Clicking unsubscribe links in emails
• Replying "STOP" or requesting removal
• Contacting us directly

6. Sharing and Disclosure of Data

We may share your data with:

• Advertising platforms (e.g., Meta/Facebook) for lead generation and remarketing
• Service providers (CRM tools, hosting, analytics)
• Payment gateways (for processing transactions)
• Internship or hiring partners (only with your consent)
• Legal authorities when required
• We ensure such parties follow reasonable data protection standards.
• We do not sell your personal data.

7. Data Retention

We retain your data only as long as necessary for:

• Providing services
• Marketing and follow-ups
• Legal and compliance purposes
• Data is deleted or anonymized when no longer required.

8. Data Security

We implement appropriate safeguards including:

• Secure servers
• Restricted access
• Internal data protection practices
• However, no digital system is completely secure.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent
• Restrict or object to processing
• To exercise your rights, contact us using the details below.

10. Data Transfers

Your data may be processed outside your state or country. We ensure appropriate safeguards are applied.

11. Children’s Privacy

Our services are not intended for individuals under 13 years of age.

12. Third-Party Links

We are not responsible for the privacy practices of external websites linked on our platform.

13. Data Breach Notification

In case of a data breach, we will take necessary action and notify affected users as required by law.

14. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised date.

15. Grievance Redressal

For concerns regarding your data, contact:

• Email: contact@educertglobal.com
• Phone: +91 9305111875
• Address: 2nd Floor, Vipul Plaza, Vipul Khand 3, Gomtinagar, Lucknow, India

We will respond within a reasonable timeframe.

16. Contact Information

For any queries, please contact us using the above details.